Cancellation Policy

Once your order is placed, if you wish to cancel, please do so within 24 hours of ordering. Most of our products are hand made to order and if we receive the cancellation request within 24 hours of ordering, we can halt production, no harm no foul. All clearance, sale or mystery box items cannot be cancelled as they are generally shipped right away. After 24 hours, we cannot guarantee cancellation. If your product has already been produced and shipped and we are not able to cancel the order, the terms of the normal Returns and Exchanges policy can be found by clicking here

To request a cancellation of a recent order, please use the form below. 

Submit a Request for Cancellation:

Name: 
E-mail:  
Order Number:  
Cancellation Item Request:  

If you have trouble using the form, please email us directly at returns@infinite-bit.com.